Returns & Exchanges
At VisitGreenvilleSC, we want you to love your purchase; if you are not completely satisfied, you can return or exchange eligible items within 30 days of delivery. All returned merchandise must be in its original, unworn condition with all tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging and include the printed packing slip or return authorization form inside the box.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing